At TeleSpeak we have a very simple philosophy about the training we provide, whether we are teaching telephony or the art of public speaking – IT MUST BE FUN. This is because people learn more when they are having fun. People are more engaged when they are having fun, they put more into the experience and so, naturally, they get more out. At the same time as having all this fun, we ensure that everyone involved agrees what the desired outcomes are – that way you (and we) can objectively gauge the success of the learning.
This is achieved by the use of a three-way learning contract between:
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| We note that the roles of the Sponsor and the Participant are sometimes combined. |
The learning contract is set out in terms of an overall aim and a set of agreed objectives. This approach lets the Sponsor and Participants know what to expect from the training and provides the Trainer with the outcomes they are responsible for delivering.
Training can be provided in a number of different ways:
- Public courses – on which you can book a place
- Tailored course – specifically designed for each client
- 1-1 Coaching – for executives who want or need to concentrate on objectives individually
The subject matter of our training offerings falls into three categories:
Here’s a recent testimonial left on our notice whiteboard: Want to be kept informed about our training activities? If so please supply your contact details: What do you want to do now? 1. Book a course 2. Contact TeleSpeak via a web form or call us on +44(0)1869 440044 to discuss training
Telephony Training – Introduction to Telecoms for IT people, or in-depth telecoms such as SIP Trunks
Public Speaking – Presentation Skills, Public Speaking, Train the Trainer