Telespeak

Switchvox fast start administrator training

Are you new to using Switchvox as your phone system? Any new technology can take time to learn and seem overwhelming at first. Even with the ease and simplicity of Switchvox, training can help you navigate the Switchvox interface more quickly and learn all of the powerful features to make you more productive for your organisation. In this training, you and your staff will be introduced to the following Switchvox tools – the Switchvox User Web Suite, the Switchboard as well as the Digium Phones.

Course Format

This training is ideal for new users who benefit from a trainer led approach that want to learn how to get started using their Switchvox business phone system as well as existing users of Switchvox that want to take full advantage of the features available. The distinct advantage of this approach is that TeleSpeak can allocate more time to be spent on the areas of need for the students.

Course Outline

  • Getting Started
  • Navigating the Admin Interface
  • Basic Server Setup
  • Network Setup
  • Connecting to the Outside World
  • Setting Up User Accounts
  • Phone Setup
  • Extension Management
  • Voicemail
  • Sound Management
  • Basic Call Queue Setup
  • Basic IVR Setup
  • Add On Products
 Switchvox training image

When working to set up a new system, or bringing new staff up to speed, there may be some specific amendments to course content needed to suit your organisation. TeleSpeak has the distinct advantage of being able to make these changes and work with you to deliver the most appropriate content for your users to match the different levels they operate at. These changes may not be as expensive as you think to incorporate as sometimes similar work has been undertaken, making it straightforward to create and speedy to deliver.

What do you want to do now? 1. Book a course, 2. Contact TeleSpeak about training